We're real people, not bots
Hey, we'd love to hear from you
Whether you need help picking the right product for your pet, have a question about your order, or just want to say hi — I'm here for it. No scripted replies, just real answers from someone who genuinely cares.
Hailey
Founder & pet mom to Biscuit & Maple
info@haileypetshop.com
Usually replies within a few hours
Send us a message
We'll get back to you personally — no ticket numbers here.
Looking for quick answers?
Check out our FAQ — we've answered the most common questions about shipping, returns, and finding the perfect products for your pet.